Refund policy
Refund Policy
Thank you for shopping with OLEANO. Please review our refund policy carefully before making a purchase.
All Sales Are Final
All purchases made through OLEANO are final sale. We do not offer refunds, returns, exchanges, or cancellations once an order has been placed.
By completing your purchase, you agree to these terms.
Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery at:
Email: santiago.serra1184@gmail.com
Include:
- Your order number
- Photos of the item and packaging
- A brief description of the issue
We will review the issue and determine an appropriate resolution at our discretion.
Shipping Issues
OLEANO is not responsible for:
- Delays caused by shipping carriers
- Lost or stolen packages marked as delivered
- Incorrect shipping information provided by the customer
Please ensure all shipping details are accurate before submitting your order.
Chargebacks
Customers who initiate fraudulent chargebacks or payment disputes may be restricted from future purchases and subject to further action if necessary.
Contact
If you have any questions regarding this policy, please contact:
OLEANO
santiago.serra1184@gmail.com