Refund policy

Refund Policy

Thank you for shopping with OLEANO. Please review our refund policy carefully before making a purchase.

All Sales Are Final

All purchases made through OLEANO are final sale. We do not offer refunds, returns, exchanges, or cancellations once an order has been placed.

By completing your purchase, you agree to these terms.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery at:

Email: santiago.serra1184@gmail.com

Include:

  • Your order number
  • Photos of the item and packaging
  • A brief description of the issue

We will review the issue and determine an appropriate resolution at our discretion.

Shipping Issues

OLEANO is not responsible for:

  • Delays caused by shipping carriers
  • Lost or stolen packages marked as delivered
  • Incorrect shipping information provided by the customer

Please ensure all shipping details are accurate before submitting your order.

Chargebacks

Customers who initiate fraudulent chargebacks or payment disputes may be restricted from future purchases and subject to further action if necessary.

Contact

If you have any questions regarding this policy, please contact:

OLEANO
santiago.serra1184@gmail.com